Position: Head of Operations Contract Length: August 2024, 18 months with possibility of extension About African Humanitarian Action African Humanitarian Action(AHA) is a striving pan-African international non-governmental organization, launched in response to the Rwandan genocide in 1994. AHA has been providing effective humanitarian relief, recovery, and advocacy services to refugees, internally displaced persons, and local communities across Africa. We reached over 27 million people through healthcare, nutrition, WASH, livelihoods, food security, protection, and shelter programmes in 20 different African countries in the past decades. We work with a wide range of partners to strengthen Africans’ humanitarian response capacity. If you are interested in partnering with us to do so much, then check out our partner page: https://africahumanitarian.org/get-involved/partners/ About the role: Under the direct supervision of the Country Director, the Head of Operations (HoO) will be responsible for providing technical support, guidance and supervision to the logistic department. HoO will ensure that procedures and processes are in place, unified and in line with PIN´s and donor guidelines. HoO also directly leads the process of the development and staff capacity building across the departments in terms of the systems and operations. Main Duties & Responsibilities: Manage the Operations (Logistics, Procurement) national team while ensuring it has sufficient capacity both in number and qualification and securing their continuous capacity building based on personal development plans; Ensure that Systems and Operations support the implementation of the Country Strategy and that procedures and regulations are implemented in full transparency and in compliance with donors´ and PIN rules; Ensure that key support policies are continuously updated as required and adjusted to the context; Ensure standardization of processes/procedures related to operations of logistics, procurement, HR and administration. Main requirements: Previous work for INGO abroad of the country of residence Significant previous experience with managing systems, particularly logistic Experience of working within a humanitarian and/or development organization, preferably direct experience from the country program level Experience with team management and supervision Ability to work in difficult conditions and under pressure Strong coordination, organizational, critical analysis and problem solving skills Excellent communication skills, including fluent spoken and written English, good level of French is an advantage IT literacy, advanced knowledge of MS Excel, working experience with accounting and economic software University degree preferably in Finance/Economics, Logistic, Public Administration, Law or a related discipline Experience with finance management of a projects is an advantage How to apply: Are you interested in this position? Great. Upload short cover letter in English down below and fill out our application form. [wordpress_file_upload]